Frequently Asked Questions

Do you offer AAA/Doctors/Travel Agent Discounts?

We do not, however some promotions are offered during the year.  Make sure we have your email and we will be more than happy to notify you when they are available.

How much deposit do you need?

The total balance is due upon booking.

How soon do I need to cancel by?

Reservations are non-refundable since we do not overbook your cabin (we take your cabin off the market for the nights you guaranteed). We cannot refund unless we are able to rebook your cabin. We go out of our way to get your cabin rebooked and get a refund to you, but that is not always possible. Sorry, we cannot change (transfer) your reservation dates. There is a 15% charge on all cancellation refunds.

How many people can I put in a cabin?

Our occupancy is limited to paid guests... Sorry, no "vistors for the day". We allow up to 4 persons in each of the 2 BR cabins, and up to 6 persons in the 3 BR cabin.  All kids are included in the cabin occupancy limit.

Do you take one night reservations?

Our minimum stay is 2 nights.

Can I get in early and stay late?

Our cabins are rented each day from 3 PM until 11 AM.
We need the limited cleaning time between 11 AM and 3 PM to clean and get ready for the next guest.
Early check in is sometimes available with prior approval.

I will not be arriving until very late night... can I still check-in?

Your door code is valid for the full length of your stay. You can check in as late as you want.

Some of our group is only going to be up one night... then we will have another couple join us...

We do not provide maid or linen service during your stay, so if you end up swapping cabin-mates you need to have them bring their own linens or make prior arrangements with us.

Can I put up a tent or bring my RV?

We are not zoned as a campground. We are zoned and approved for cabin rentals only.

How many cabins do you have?

We have two 2 BR cabins and one 3 BR cabin (a total of three cabins).

How close are the cabins to each other?

There are three cabins on one acre, with National Forest at our back door.

Do you have fireplaces?

Yes, each cabin has a very nice fireplace.

Do you have TVs?

We have a TV in each cabin, with over 65 channels of satellite reception.

Do you have a Jacuzzi?

We do not.

Do you take pets?

We take dogs (sorry no cats or any exotic animals) in all of our cabins. Please read the policy pertaining to pets.

Are you near Flagstaff?

We are 2-1/2 hours from Flagstaff, 40 minutes from Payson, 1 hour from Show-Low, 4 hours from Tucson and 2-1/2 hours from Phoenix.

Will there be snow there when I'm there?

Snow season starts maybe late October lasting sometimes through May, with most of our snow coming in January, February and March. If you desire snow, lately it’s been best to "wait and see", or make a reservation and take your chances that there will be some.

Will I really need tire chains for the roads if there is snow?

Probably not. During the winter, you just never know until they're needed.  Often we see people that never need tire chains to get here, but end up needing them to get home. AZ DPS will not let you drive on the highway during chain restrictions without tire chains (sometimes even with 4x4's).

Do you have ATV/snowmobile/ski/boat rentals?

ATV and snowmobile rentals can be found in the Phoenix Yellow Pages. Boats can be rented at Woods Canyon Lake.

Do you have horseback riding and stables?

Kohl's Ranch just 20 minutes from here has guided horseback rides. Sometimes a Phoenix stable operator has horses and guided rides here in Forest Lakes next to Camper's Country Corner during the summer. We do not have stable facilities.

Do you have handicap accessible facilities?

None of our cabins are handicap accessible. Forest Lakes Lodge is the only lodging in Forest Lakes to provide a handicap accessible room.